COMPLAINTS AND RETURNS
If products are not what you expected you may return them within 14 days beginning on the date of dispatch.
Information about withdrawal from the contract
- inform our store about your decision of withdrawal
- fill the form from our website or write your own withdrawal form
- the return products have to be in perfect conditions with all labels
- put the receipt into the parcel
- pay for the returned parcel
- send your package to our magazine:
The refund will be paid into your account within a few days (max. 14 days) after we receive your package.
In case of a complaint: Download the COMPLAINT FORM
In case of return: Download the WITHDRAWAL FORM